Volunteer Pre-Arrival Tips

What to do beforehand:

  • Please consider hosting a product drive prior to your volunteer date. Drives are easy to organize, and a great way to help even more kids in need by collecting new and gently used clothing, books, toys, school supplies or baby items. If you are interested in hosting a drive, just let us know and we’ll put you in touch with our Outreach Coordinator! Check out a list of the items that we can and cannot accept. 
  • Please check your email for your registration link. Making sure every member of your group is registered before arrival will make the orientation process that much smoother and enable your team members to get started sooner.
  • Will you be bringing any children between the age of 6 and 18? Please make sure you have our waiver printed out and signed by a parent or guardian before arriving  at the warehouse.

When to arrive:

  • We ask that your group arrive no earlier than 30 minutes and no later than 10 minutes before our shift is scheduled to start. We often invite multiple groups to the warehouse at once and we hold an orientation for everyone at the scheduled time.

Where to park:

  • Parking is limited. Parking is available immediately in front of our warehouse and along the street on Union Hill Rd. Please do not park in the lots of neighboring buildings, or along any areas marked with fire lane signs – you will be ticketed! Check out our visual parking map.
  • Carpooling for all groups is strongly encouraged, but for groups of 40+ volunteers, we require that you either rent a bus for your group or utilize the carpool lot located along Matsonford Rd. The exact location of the carpool lot is 900 Matsonford Rd., West Conshohocken, PA 19428. Thank you in advance for your understanding and cooperation.
  • Looking for directions?

What to wear:

  • For safety in the warehouse, all volunteers should wear comfortable, working clothing.  The warehouse tends to be cooler than the outside temperatures in the winter and warmer in the summer.
  • Proper footware is very important – it can make all the difference towards a successful and comfortable volunteer experience. Please wear closed-toed shoes (no sandals or flip-flops). Sneakers are preferable. Most of our activities require our volunteers to be standing for the majority of the time. Please let us know ahead of time if accommodations need to be made otherwise and we will try our best to accommodate you.

Staying for lunch?

  • Table space is usually available for corporate groups who are volunteering all day. We ask that you let our staff know in advance if you are planning to eat or order lunch so that we can have tables prepared for you.
  • Looking for options? Click here to get a list of local restaurant options, all of which offer take-out and many offer delivery.

Please contact Molly Krause, Corporate Engagement Associate, with questions.


We look forward to seeing you at the warehouse!